SuiteFeedback – NPS Software for NetSuite

Customer Feedback Management built for NetSuite

Survey your customers, collect real-time feedback, get insights, and close-the-loop with automated actions. SuiteFeedback uses the Net Promoter System® to gather real feedback from your customers… in NetSuite.

The fastest and easiest way to gather actionable feedback from your customers​

"SuiteFeedback has created a whole new way for us to listen to our customers, and the insights are changing the way we do business."

Peter Macaulay - Kitchen Warehouse
BEAUTIFUL SURVEY TEMPLATES
Get real-time quality feedback
Ask your customers the right question at the right time with branded one-click surveys.
REAL TIME INSIGHTS
Understand your customers

Get insight into your customers by putting feedback data to work in NetSuite with automated workflows you can build. Track NPS® by customer, contact, order, product, and support case.

CLOSE THE LOOP
Turn feedback into action
Turn poor feedback around to create positive results. Mobilize positive responders. Empower your team to take immediate action to drive retention, make improvements, gather reviews, and encourage referrals.
DRIVE CHANGE
Make Customer Loyalty a priority
Manage feedback to make customer information work for you.

The fastest growing businesses trust SuiteFeedback and NetSuite for real-time insights into the health of their customers.

Download our latest Whitepaper

Understand your Customers with Feedback Management built in NetSuite

“80% of organizations believed they delivered a “superior experience” to their customers; however, only 8% of customers felt the same way.”

The 80/8 rule – Bain & Company Survey